Delete the files inside the 5958.0 folder (if there are any). Navigate to C:\ Program Files\ McAfee\ VirusScan\DAT\5958.0.Start your computer in Safe Mode (When starting press F8 and pick Safe Mode).NOTE: If you used the automated tool successfully, you do not need to perform the steps in this procedure. Home users can use the following steps to restore SVCHOST.EXE on computers affected by DAT 5958. After the computer restarts, right-click the M icon and manually check for an update to get the new DAT files.Click Next to begin the Wizard, then click Finish when prompted.Open My Computer and double-click the removable media you saved SDAT5958_EM.EXE to.Take the media with the new file and insert it into the affected computer.Start the affected computer in Safe Mode (When booting, press F8 and choose Safe Mode).From a working computer, download and save it to a removable media (eg: CDROM, floppy disk).IMPORTANT: if you are using a wireless keyboard and can't get into Safe Mode, you will need to use a keyboard that connects with a cable. The DAT version is located in the VirusScan section. Double-click the M icon in your taskbar.Use the steps below to check your DAT version. No further action on your part is required. Select either Updates or Check for Updates.Īfter the update completes, you will receive a message that your product has been updated, or that you are already up-to-date.Right-click on the M icon in your taskbar.NOTE: If you are not experiencing any of the above issues McAfee recommends you manually update. This article provides two methods for resolving the DAT file issue: However, McAfee is also ready to assist you by telephone if these procedures do not resolve your issue, or if you would prefer to work with a ‘live’ Support agent. Using one of the procedures below may be your fastest path to resolution. Issues may include repeat restarts, a missing taskbar, or loss of internet connectivity after updating your DAT file. Some McAfee customers have encountered issues when using Windows XP Service Pack 3, after receiving an updated virus signature file, made available on Wednesday, April 21st (DAT 5958). ALERT: 5958 DAT Update Issue (For Home Users Only)
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